Hotel Chocolat USA Coupons & Deals February 2025

Introduction to Hotel Chocolat

Hotel Chocolat is a renowned British chocolatier and cocoa grower, celebrated for its innovative and luxurious chocolate products. Founded in 1993 by Angus Thirlwell and Peter Harris, the brand has grown to include 126 stores across the UK, as well as cafés, restaurants, and a luxury eco-hotel on its working cacao farm in Saint Lucia. Hotel Chocolat is known for its commitment to originality, authenticity, and ethical practices, making it a favorite among chocolate lovers worldwide.

History and Evolution

The story of Hotel Chocolat began in 1993 when Angus Thirlwell and Peter Harris set out on a mission to make chocolate exciting again. They started by selling chocolates online, even before Amazon existed3. In 1998, they launched the Chocolate Tasting Club, a unique subscription service that allowed customers to receive monthly boxes of different chocolates. This innovative approach quickly gained popularity and helped establish Hotel Chocolat as a leader in the chocolate industry.

In 2004, Hotel Chocolat opened its first retail store in North London, marking the beginning of its physical presence. The brand continued to expand, opening more stores and cafés across the UK3. In 2006, Hotel Chocolat acquired the Rabot Estate in Saint Lucia, becoming the only company in the UK to own its own cocoa farm. This acquisition allowed the brand to have complete control over its cocoa supply chain, ensuring the highest quality ingredients for its chocolate products.

In 2011, Hotel Chocolat opened its eco-luxury hotel, the Boucan Hotel, on the Rabot Estate. The hotel features six lodges and a cocoa-inspired restaurant, offering guests a unique and immersive chocolate experience. The brand continued to innovate, launching the Velvetiser™ in 2018, a device that allows customers to make luxurious hot chocolate at home. Hotel Chocolat also expanded its presence internationally, opening stores in Japan and the USA3.

Product Range and Services

Hotel Chocolat offers a diverse selection of chocolate products, designed to cater to various preferences and occasions:

• Chocolate Bars: The brand's chocolate bars are known for their rich and intense flavors, with cocoa being the main ingredient. Hotel Chocolat offers a wide range of flavors, including dark, milk, and white chocolate, as well as unique combinations like spiced cocoa nib ketchup and white chocolate horseradish2.
• Giant Slabs: One of Hotel Chocolat's iconic products, Giant Slabs are oversized chocolate bars that are perfect for sharing. These bars are designed to be broken into pieces, making them ideal for gatherings and celebrations.
• Hot Chocolate: Hotel Chocolat's hot chocolate is made using the Velvetiser™, a device that allows customers to create luxurious hot chocolate at home. The brand offers a variety of hot chocolate flavors, including classic milk chocolate and more adventurous options like spiced hot chocolate.
• Gifts and Hampers: The brand offers a range of chocolate gifts and hampers, perfect for birthdays, holidays, and special occasions. These gifts are beautifully packaged and can be customized to suit individual preferences.
• Cafés and Restaurants: Hotel Chocolat operates several cafés and restaurants, where customers can enjoy a variety of chocolate-based dishes and beverages. The brand's flagship café, Rabot 1745, is located in London's Borough Market and offers a unique dining experience centered around chocolate.
• Cocoa Farming: As a cocoa grower, Hotel Chocolat is committed to ethical and sustainable farming practices. The brand works closely with partner farmers across the globe to ensure fair compensation and high-quality cocoa beans.
• Sales and Discounts: Hotel Chocolat frequently offers promotions and discounts to help customers save on their purchases. These offers may include site-wide sales, special deals on specific products, and exclusive discounts for new customers.
• Free Shipping: The brand offers free shipping on orders over a certain amount, making it convenient for customers to shop online without worrying about additional costs.
• Customer Support: Hotel Chocolat provides excellent customer support, including live chat, phone assistance, and email support. The knowledgeable staff is available to help customers with their orders and answer any questions they may have.
• Inclusive Sizing: Hotel Chocolat prides itself on providing a wide range of sizes, ensuring that all customers can find something that makes them feel confident and beautiful. The brand offers sizes from extra small to plus-size, catering to diverse body types and preferences.